Services

Long-term digital product development

We’re committed to deliver you the best value possible. We’ve perfected our process over the years to ensure that every step - from research to development and everyday operations - is focused on your needs. Experience the difference our innovative approach makes. Our digital solutions bring real, measurable results.

How we work

Product Discovery

We define the problem the product intends to solve and through research we get a clear understanding of users' needs. The research informs all design and development decisions.

Definition & Validation

We validate the product idea with real customers. Based on the research insights we define the product MVP that aligns with user needs and business goals.

Design & Development

Through agile iterations, we design and develop the product in a way that serves the needs of users and is free of defects. We love creating beautiful and flawless products.

Scale & Optimisation

We continuously monitor performance of our products and make any necessary adjustments. As a result, they perform better and deliver high customer satisfaction in the long run.

What we do

Product

We define and validate your product idea

Successful and sustainable products are placed at the intersection of human and business needs. To create a a successful product, we take the time to thoroughly understand your target audience and business objectives before we do any work.

What do we do?

Identify trends and opportunities.
Research the market and the target group.
Validate ideas.
Set the vision, goals, and unique selling proposition.
Create the roadmap and the MVP.
Perform technical analysis and estimation.

Design

Excellent outcomes through research and design

Our certified UX/UI designers work closely with your users to understand their needs, behaviours, and preferences. They conduct user research and usability testing to gather real user experiences and honest opinions.

What do we do?

UX design of the digital product.
User research and usability tests.
Prototype and design of the MVP.
Design of the design systems.
Optimise the customer experience.
Branding and positioning of the brand.

Development

Full-scale mobile and web app development

Since 2013, we’ve deployed more than 200 successful mobile and web applications. Our testers and developers have received the prestigious Citadelo, ISTQB, and SOACP certifications. We invest to the professional development of our people so they can create high-quality digital products.

What we do

Mobile application development.
Web application development.
DevOps.
QA testing.
Information systems.
Technical analysis and preparation for development.

Growth

Optimising for scalability

Launching a digital product is just the beginning; we don't stop there. We stay ahead of the curve by building our products on reliable and scalable platforms. This ensures that they continue to grow along with your business.

What do we do?

Performance improvement and product optimisation.
Product innovation and new customer acquisition.
Consulting for product teams (processes, product cycle).
Increasing customer satisfaction.
Performance testing and audits.
SLA and product management.

Turn your idea into a MVP

We’ll guide you through the process of creating an MVP, from your initial business idea to a successful launch.

Why GoodRequest

What makes us different

We don’t stop when things get tough

We’re an honest and stable partner you can rely on.

We own what we do

Your product is our responsibility.

We go the extra mile

We think beyond the brief and deliver beyond expectations.

Testimonials

"They often knew and solved the problem before we knew about it. You can see that they love their work and care about the results."

Peter ŠvaralCo-owner & CEO, Fitshaker

"GoodRequest has been passionate, focused, and responsive to the client. The project's rating in the app store has been continuously improving alongside the customers' satisfaction. So far, they have been able to provide a quality workflow."

Lukáš MochňákHead of Mobile banking department, Tatra banka

"We approached Goodrequest with a request to take over the development of our mobile application, which was before completion. After a few weeks from the beginning of the collaboration, the guys started coming up with ideas that we can use today to provide our clients with comfort when using the application. We are glad that the cooperation did not remain only with the original intention, but switched to cooperation on the creation of the product itself."

PharmDr. Jaroslav KušnírE-commerce manager, BENU

Our expertise