
Master AI for Customer Experience

29. Apr 2025
InsightAt GoodRequest, we believe that the future is not created by chance; it needs to be consciously built. That is why we regularly come together for an internal Hackathon, where we have the space to break free from routine. Together, we create, experiment, and seek new ways to bring value to our clients as well as to ourselves.
Hackathon is not only about competing but also about searching for meaningful ideas. This year, we focused on innovations in projects that help our clients grow, while also exploring new business opportunities for GoodRequest.
This year, we took a slightly different approach to the Hackathon. Instead of the usual workday setting, we met on a Saturday - voluntarily, eager to create, and motivated by a prize pool for the best ideas.
The process itself also changed. Instead of spontaneous brainstorming on the spot, teams were tasked with developing their ideas before the Hackathon day. The goal was to gather as much input as possible - from business insights to technological possibilities - so that on the day itself, we could focus solely on creating solutions.
The Hackathon day then became a space for rapid progress: preparing a functional prototype, refining business value, and crafting a strong presentation. Teams were expected not only to showcase what they created but also to explain why it makes sense - for the client, for us as a company, and for the future of digital.
We framed the topics into two main areas:
Seven hours full of brainstorming and prototyping. As has become our tradition, this year we saw ideas that even Musk or Bezos wouldn’t be ashamed of.
This year, we had the chance to see many great ideas. Here is a selection of some of them:
After 7 hours of brainstorming and prototyping, we had the opportunity to see presentations full of ideas with real potential. The teams presented outcomes that could easily go into pilot operation tomorrow.
🎉 Congratulations to the winners! 🎉
Hackathon is not the goal. It’s an impulse. Even if not every idea ends up in production, each one moves the team, the product, and the company a step forward. And that’s exactly what we expect from innovation.
We’re not here just to react to assignments. We want to bring ideas that matter-for our clients, users, and ourselves as a team. To be a partner who doesn’t look for shortcuts, but builds digital solutions that will stand the test of five or even ten years.
GoodRequest is here to be a relevant partner in the long term. Hackathon is just one of the moments when we turn this ambition into concrete steps. And it’s often on days like these that the best changes are born.