#grpartners: Paradigma - an information system for a leader in communications services

More efficient communication thanks to the information system

The Paradigma Contact Center was established in 2013, today it is one of the leaders in its field on the Slovak and Czech markets. The company provides a number of services, especially in the areas of active and passive telemarketing and additional services such as SMS services or smart numbers. The company builds its success on a professional approach, experience, current trends and technologies. These values are also important for GoodRequest, so we look forward to creating an information system with a design that will contribute to better and more efficient customer service.

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What does the information system created in GoodRequest look like? Have a look on case study on the Annotation Platform for Tatra banka.

Platform description

Development of information system in brief:

• UX / UI design -  Figma
• Backend - Node.js
• Frontend - React
• DBMS - MS-SQL