An internal tool for annotation of text. It is integrated in Tatra banka and helps to process tens of thousands of historical chat records into structured databases for chatbot called Adam. All annotations are entered by internal employees. They compete with each other in the process. They are also motivated by valuable rewards.
Our task was to design a comprehensive system for annotation of unstructured texts, to develop a playful and responsive interface and to invent a gamification model. Then subsequently develop the entire solution and implement it into Tatra banka infrastructure.
Tatra Banka a.s.
With the help of employees, the platform annotates hundreds of chats a day. Thanks to this tool, the learning process of Chatbot has been significantly accelerated.